Data protection

When you use this website, your personal data will be processed by us as the data controller and stored for the period required to fulfil the specified purposes and legal obligations. In the following, we will inform you about what data is involved, how it is processed and what rights you have in this regard.
According to Art. 4 No. 1 of the General Data Protection Regulation (GDPR), personal data is any information relating to an identified or identifiable natural person.

I. Name and contact details of the controller
This data protection information applies to data processing on the website by the controller:

Tourismusverein Falkertsee
Lake Falkertsee 2
Chairwoman: Gisela Köfer
9564 Patergassen
Tel. +43 4275 7222 - 0
Fax. +43 4275 7222- 400
ZVR number: 997567600
urlaub@heidialm.at

II Processing of personal data and purposes of processing
a) When visiting the website
You can access the website without having to disclose your identity. However, the browser used on your end device automatically sends information to the server of our website (e.g. the operating system of your computer and the browser you are using, your IP number, name and URL of the file accessed, date and time of access, the website from which access was made).
This data is temporarily stored in a log file and automatically deleted after 14 days. The data is processed for technical and administrative purposes of connection establishment and stability in order to ensure the security and functionality of our website and to be able to prosecute any illegal attacks on it if necessary.
The legal basis for the processing of the IP address is Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interest follows from the aforementioned security interest and the need to provide our website without disruption.
We cannot draw any direct conclusions about your identity from the processing of the IP address and other information in the log file.
We also use cookies and analysis services when you visit our website. You can find more detailed explanations on this in section IV of this privacy policy.

b) When using our platform
You can browse offers of holiday homes, holiday flats and hotels on our platform and, if necessary, make corresponding booking enquiries directly to the respective landlord. It is also possible to make a general enquiry.

c) When sending an enquiry to a landlord
If you are interested in a holiday flat or holiday home, you can use our enquiry form to contact the landlord. The following mandatory information must be provided:

⦁ Salutation
⦁ First name
⦁ Surname
⦁ E-mail address

You also have the option of voluntarily providing further information and can ask the landlord questions.
All the information you provide will be forwarded to the landlord for the purpose of the contact enquiry. They will use the information to check your enquiry and get back to you.
The processing is carried out in response to your enquiry and is necessary for the fulfilment of the contract or pre-contractual measures in accordance with Art. 6 Para. 1 S. 1 lit. b) GDPR for the aforementioned purposes.

d) General enquiries
You can send an enquiry to a group you have specified (e.g. all hotels), which we will then forward to all businesses according to your restrictions, initially in anonymised form. If a business is interested in the enquiry, it can copy the enquiry insofar as this is compatible with your restrictions (e.g. maximum number of desired offers). Only then will they have access to your personal data as described under c). If no company is found and the deadline set by you or the maximum period of 14 days for responding has expired, the tourist office will contact you.

This data is collected in order to know who sent the enquiry and to be able to respond to it in the best possible way. The data processing takes place at your request and only insofar as it is necessary in the context of answering a contact enquiry for the implementation of pre-contractual measures in accordance with Art. 6 Para. 1 S. 1 lit. b) GDPR or for the protection of legitimate interests of us or third parties in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR.

III. transfer of personal data to third parties
Insofar as this is legally permissible and is required in accordance with Art. 6 Para. 1 S. 1 lit. b) GDPR for the processing of enquiries or contractual relationships with you or in accordance with Art. 6 Para. 1 lit. f) to protect our interests or those of third parties, your personal data will be passed on to third parties or made accessible in the following cases:

If you contact a landlord as a holidaymaker, we will transmit your first name, surname, title and email address as well as any other information you have provided to the landlord.

In addition, personal data may only be passed on if you have given your express consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR,

in the event that there is a legal obligation to pass on data pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
insofar as this is necessary pursuant to Art. 6 para. 1 lit. f) GDPR to enforce our rights, in particular to enforce claims arising from a contractual relationship with you.

The transfer of personal data to a third country or an international organisation is excluded.

IV. Cookies
We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.
Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.
On the one hand, the use of cookies serves to make the use of our website more convenient for you. For example, we use session cookies to recognise that you have already visited individual pages of our website.
In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again in order to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made so that you do not have to enter them again.
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimising our offer for you. These cookies enable us to automatically recognise that you have already visited our website when you visit it again. These cookies are automatically deleted after a defined period of time.
The data processed by cookies is required for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

V. You have the right
in accordance with Art. 7 para. 3 GDPR, to revoke your consent once given to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future

to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details

in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us

in accordance with Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims

in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it for the assertion, exercise or defence of legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR

in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller, and

to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

VI. APPLICATION AND USE OF FACEBOOK REMARKETINGRemarketingservices from Facebook are integratedonthis website. Remarketing services make it possible to display targeted adverts on Facebook channels and networks to users who have previously visited this website.

As part of these services, Facebook does not obtain any knowledge of personal data. By integrating anonymisation functions into Facebook's services and excluding certain Facebook functions (e.g. Custom Audiences), personal information is converted into anonymised data before it is stored and further processed or is not transmitted to the provider in the first place. This means that personal references can no longer be established.

For more information on the collection and use of data by Facebook as well as your rights in this regard and options for protecting your privacy, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.

VII. Information about your right to object in accordance with Art. 21 GDPR
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) GDPR (data processing in the public interest) and Article 6(1)(f) GDPR (data processing on the basis of a balancing of interests).

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

If you wish to exercise your right to object, simply send an email to urlaub@heidialm.at.

VIII. Up-to-dateness and amendment of this privacy policy
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this privacy policy.