Privacy Statement

As part of the use of this website, personal data will be processed by us as the controller and stored for the duration necessary to fulfill the stated purposes and legal obligations. In the following, we will inform you about the data, the way in which they are processed and the rights you are entitled to. 
According to Art. 4 No. 1 of the General Data Protection Regulation (DSGVO), personal data are all information relating to an identified or identifiable natural person. 

I. Name and contact details of the data controller

This data protection information applies to data processing on the website by the person responsible:

Tourist office Falkertsee

Falkertsee 2 

Manager: Gisela Köfer
9564 Patergassen 

Tel. +43 4275 7222 - 0 

Fax. +43 4275 7222- 400 
ZVR-Number: 997567600 
urlaub@heidialm.at 

II. Processing of personal data and purposes of processing

a) When you visit the website

You can access the website without disclosing any information about your identity. However, the browser used on your device automatically sends information to the server of our website (eg the operating system of your computer and the browser you use, its IP number, name and URL of the file retrieved, date and time of access, website, from which the access was made).
This data is stored temporarily in a so-called log file and automatically deleted after 14 days. The processing of the data is for technical and administrative purposes of connection establishment and stability in order to ensure the security and functionality of our website and to be able to track any illegal attacks if necessary. 
The legal basis for processing the IP address is Art. 6 (1) sentence 1 lit. f) GDPR. Our legitimate interest follows from the security interest mentioned and the need for a trouble-free provision of our website. 
From the processing of the IP address and other information in the log file, we can not draw any direct conclusions about your identity.
In addition, we use cookies and analysis services when visiting our website. Further details can be found in section IV of this privacy policy. 

b) When using on our platform 

 You can search on our platform offers of holiday homes, apartments and hotels and, if necessary, make direct booking inquiries to the respective landlord. Furthermore, it is possible to make a general request. 

c) When sending a request to a landlord 

If you are interested in an apartment or a holiday home, you can use our request form to contact the landlord. The following mandatory 

information must be provided :

⦁ Salutation 

⦁ First name 
⦁ Last name
⦁ E-mail address 

You also have the opportunity to voluntarily provide further information and can ask questions to the landlord. 
All information given by you will be forwarded to the landlord for the purpose of contact request. They will use the information to check your request and get back to you. 
The processing takes place upon your request and is in accordance with Art. 6 para. 1 p. 1 lit. b) GDPR for the aforementioned purposes for the performance of the contract or precontractual measures required. 

d) General inquiries

You can submit a query to a group of your choice (eg all hotels), which we then forward to all companies anonymously according to your restrictions. If an enterprise is interested in the request, it can copy the request as far as this can be reconciled with your restrictions (eg maximum number of desired offers). Only then does he get access to your personal data as described under c). If there is no operation and the deadline set by you or the maximum period of 14 days to answer expires, the tourist office will contact you.

The collection of this data takes place in order to know who has made a request and to be able to answer it as best as possible. The data processing is carried out on your request and only as far as they are in the context of answering a contact request for the implementation of pre-contractual measures acc. Art. 6 para. 1 sentence 1 lit. b) DSGVO or for the protection of legitimate interests of us or third parties acc. Art. 6 para. 1 sentence 1 lit. f) GDPR is required. 

III. Transfer of personal data to third parties

Insofar as permitted by law and according to Art. 6 para. 1 sentence 1 lit. b) DSGVO for the processing of inquiries or contractual relationships with you or gem. Art. 6 para. 1 lit. f) is necessary for the protection of our interests or of third parties, your personal data will be passed on to third parties in the following cases: 

If you as a holidaymaker contact a landlord, we will provide your first and last name as well as salutation and e-mail Address as well as all other information provided by you. 

A transfer of personal data also comes into consideration at most, if you acc. Art. 6 para. 1 sentence 1 lit. a DSGVO have given your express consent to this

in the event that disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO a legal obligation exists, and as 
far as this gem. Art. 6 para. 1 lit. f) of the GDPR for the enforcement of our rights, in particular for the enforcement of claims arising from a contractual relationship with you. 

A transfer of personal data to a third country or an international organization is excluded. 

IV. Cookies

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, Trojans or other malicious software.
In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity. 
On the one hand, the use of cookies serves to make the use of our offer more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website.
In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them. 
On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time.
The data processed by cookies are for the purposes mentioned in order to safeguard our legitimate interests as well as third parties according to Art. 6 para. 1 sentence 1 lit. f) GDPR required. 
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or always a hint appears before a new cookie is created. However, disabling cookies completely may mean that you can not use all features of our website. 

V. You have the right:

under Art. 7 (3) GDPR to rescind your once given consent to us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future

in accordance with Art. 15 DSGVO, to request information about your personal data processed by us. In particular, you can provide information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been disclosed, the planned retention period, the right to rectification, deletion, limitation of processing or opposition, the existence of a The right to complain, the source of their data, if not collected from us, and the existence of automated decision-making, including profiling and, where appropriate, meaningful information about their details

according to Art. 16 DSGVO to demand the correction of incorrect or completion of your stored personal data 

according to Art. 17 DSGVO the deletion of your stored personal data, unless the processing for the exercise of the right to freedom of expression and information, Fulfillment of a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims is required

in accordance with Art. 18 GDPR to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject their deletion and we no longer need the data, but you this to assert, exercise or to defend legal claims or you have objected to processing in accordance with Art. 21 GDPR in 

accordance with Art. 20 GDPR to obtain your personal data provided to us in a structured, common and machine-readable format or the transmission to another person responsible to demand and

according to Art. 77 GDPR to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters. 

VI. Information about your right of objection under Art. 21 GDPR

You have the right at any time, for reasons arising from your particular situation, to prevent the processing of personal data relating to you pursuant to Article 6 (1) (e) GDPR (Data Processing in the Public Interest). and Article 6 (1) (f) of the GDPR (data processing on the basis of a balance of interests) is open for objection.

If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims. 

If you would like to exercise your right of objection, please send an e-mail to urlaub@heidialm.at. 

VII. Updating and changing this privacy policy 

As our website evolves and offers become available, or as a result of changes in legal or regulatory requirements, it may be necessary to change this privacy policy.